Deciding between in house vs agency means you gotta think about how much control you want, who you can talk to, how to make the job better, and becoming an expert in your industry. You gotta balance all that with what you wanna achieve and make smart choices that match up with your goals.
Some people like having their own team to focus on making and selling things, while others prefer working with agencies that serve lots of clients. Deciding between these two ways depends on what you want for your business. But looking at the good and tough parts of each can really help your company grow. This article will help you figure out if switching from agencies in house in 2024 is a wise decision.
What is Agency Marketing?
Agency marketing means hiring experts from outside. They bring lots of skills, know-how, and tools, and can adjust fast to what you need. But you might not have total control over your marketing, deal with time zone issues, and have to share their attention with other clients.
What is In House Marketing?
in house marketing is when you do it all within your own team. It’s good because you know your brand well, can easily talk to your team, focus on your business, and make all the marketing decisions. But building your own team takes a lot of time and money for hiring, paying employees, and buying software. Plus, it might be hard to grow your team, and people might leave often.
The Cost of In House Marketing
Setting up an internal marketing department requires posting job ads to sifting through applications and conducting interviews, often needing your say in the final decisions. A study says that finding the right marketer takes about 50 days, nearly two months of talent acquisition hustle.
Employee paychecks eat up a big chunk of the expenses. An in house marketing team can set you back an average of $250,000 each year, factoring in salaries, perks, tech investments, and other bits and bobs. You’ve got costs for marketing software and tools too. But if you’re handling things internally, expect the costs to stack up a bit higher. Agencies often bring their own toolkit, saving you from making separate investments.
Despite the hefty price tag, having an in house team means you have more say in where your budget goes. But with control comes accountability. in house marketers need to justify their budget requests and show the return on investment to the higher-ups, which means they need to be sharp analyzers and ace communicators across departments.
Read: 6 Global Marketing Challenges and How Cmos are Surviving and Thriving
Expertise and Capability Gaps
Your team is probably really good at what they do in your field, but doing your own marketing adds another layer of stuff you need to learn. One of the tough parts about doing your own marketing is that you might not know everything about it, like the best ways to do it or the strategies that work.
Spending time to figure out what you don’t know about digital marketing, like setting up GA4, is good, but it also means you’re not spending that time on your actual business tasks. This can make you and your team really busy, and the quality of your work might not be as good if you’re not careful.
It means you gotta learn marketing yourself, which is not easy. You would have to switch your focus from doing work to learning from time to time. Because if you don’t do that in house, the quality of your work might suffer.
Making Important Decisions
When it comes to in house marketers, they have a lot going for them. They’re right in the thick of things, from planning out strategies, nailing down messaging, and steering creative directions. Being so involved gives them a solid grasp of the company’s brand and who they’re trying to reach, which means more impactful campaigns.
But in house marketers have to own up to how their campaigns perform, embracing both the wins and the losses. They’ve got to be willing to try new things and learn from what works and what doesn’t. That means being ready to change up strategies based on what the data and customers feedback.
Agencies do their best work when they’ve got the leeway to manage campaigns and make strategic calls. Whether marketing agency vs in house, successful marketing is all about finding the right mix of freedom, responsibility, and trust.
Talking with Stakeholders
in house marketers interact closely with top management, product teams, and sales departments. This closeness helps them understand the company’s goals, obstacles, and competition better, resulting in successful marketing plans.
Talking directly to stakeholders makes communication and teamwork between different departments easier. But it’s important to realize that having more access to stakeholders means higher expectations. in house marketers need to give regular updates and reports on how campaigns are doing, and they may have to join meetings and projects that involve different parts of the company.
This calls for good people skills and the ability to build relationships with everyone in the organization. Because when marketing works closely with other teams like this, it’s not just about making ads better. It helps everyone in the company work together better toward the same goals.
Data Management Struggles
A big hurdle with bringing marketing in house is dealing with data collection and management. You’re gonna gather loads of data from all over the place whether it’s basic customer info or web analytics.
You gotta have a solid plan for managing all that data if you want your in house marketing to succeed. If you don’t have a strategy and tools to handle your data, it’s all gonna be worthless. Messy data is a pain to make sense of, and without those crucial insights, your campaigns might tank.
Knowing your customers and understanding your campaign performance is how you keep tabs on what works and what doesn’t. Without customer data, you might as well be throwing money away on campaigns that don’t bring in returns.
Keeping Pace with Industry Trends
The marketing scene is always shifting gears. Every single day, there are fresh trends popping up, technologies advancing, and algorithms getting tweaked. Stats show that this is perhaps one of the biggest hurdles marketers face when handling marketing in house.
SEO algorithms can either make you or break you. One day, your website’s sitting pretty at the top of the search results. But throw in a couple of algorithm updates, and bam! Suddenly, you find yourself buried on the second or third page.
Now, you might think keeping tabs on trends is no big deal. But truth be told, it’s a big deal. Thing is, if your in house squad already has some knowledge gaps or lacks the skills, they might not even know what to watch out for in terms of industry trends, let alone how to turn them into action.
Conclusion
When you’re thinking about in house vs agency, you want to weigh your options between expertise and flexibility vs control and a tighter alignment with your company’s goals. Building your own team can cost a lot and keeping up with industry trends takes some serious effort. So, it all boils down to what works best for your business. By considering factors like control, expertise, cost, and adaptability, you can make a smart move that sets your company up for success.
FAQs
What is agency experience?
If you’ve already worked in an agency, you know how things roll there. You get the flow, the way stuff works, the terms folks use, and who does what. If we gotta spend a lot of time teaching you the ropes, it slows us down. So, if you haven’t been in an agency before, don’t pretend you have. Just say you’re new to it but eager to pick it up.
What is a marketing agency?
Agencies are groups of hired people who make ads and handle marketing stuff.
What does an agency do?
Agencies talk to clients to understand what they need, what goals they have, and how much money they can spend. Then they agree to work together for a specific time. Clients trust agencies to do the best for them. These agencies don’t sell things directly; they offer services and charge for them. For example, in b2b, clients hire agencies like ours. First Growth Agency, to handle tasks like marketing, advertising, HR, branding.