Things to Consider Before Moving from Agency to In House
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Written By firstgrowth@dmin

April 17, 2024

Things to Consider Before Moving from Agency to In House

Deciding between in house vs agency means you gotta think about how much control you want, who you can talk to, how to make the job better, and becoming an expert in your industry. You gotta balance all that with what you wanna achieve and make smart choices that match up with your goals.

Some people like having their own team to focus on making and selling things, while others prefer working with agencies that serve lots of clients. Deciding between these two ways depends on what you want for your business. But looking at the good and tough parts of each can really help your company grow. This article will help you figure out if switching from agencies in house in 2026 is a wise decision.

What is Agency Marketing?

Agency marketing means hiring experts from outside. They bring lots of skills, know-how, and tools, and can adjust fast to what you need. But you might not have total control over your marketing, deal with time zone issues, and have to share their attention with other clients.

What is In House Marketing?

in house marketing is when you do it all within your own team. It’s good because you know your brand well, can easily talk to your team, focus on your business, and make all the marketing decisions. But building your own team takes a lot of time and money for hiring, paying employees, and buying software. Plus, it might be hard to grow your team, and people might leave often.

The Cost of In House Marketing

Setting up an internal marketing department requires posting job ads to sifting through applications and conducting interviews, often needing your say in the final decisions. A study says that finding the right marketer takes about 50 days, nearly two months of talent acquisition hustle.

Employee paychecks eat up a big chunk of the expenses. An in house marketing team can set you back an average of $250,000 each year, factoring in salaries, perks, tech investments, and other bits and bobs. You’ve got costs for marketing software and tools too. But if you’re handling things internally, expect the costs to stack up a bit higher. Agencies often bring their own toolkit, saving you from making separate investments.

Despite the hefty price tag, having an in house team means you have more say in where your budget goes. But with control comes accountability. in house marketers need to justify their budget requests and show the return on investment to the higher-ups, which means they need to be sharp analyzers and ace communicators across departments.

Read: 6 Global Marketing Challenges and How Cmos are Surviving and Thriving

Expertise and Capability Gaps

Your team is probably really good at what they do in your field, but doing your own marketing adds another layer of stuff you need to learn. One of the tough parts about doing your own marketing is that you might not know everything about it, like the best ways to do it or the strategies that work.

Spending time to figure out what you don’t know about digital marketing, like setting up GA4, is good, but it also means you’re not spending that time on your actual business tasks. This can make you and your team really busy, and the quality of your work might not be as good if you’re not careful.

It means you gotta learn marketing yourself, which is not easy. You would have to switch your focus from doing work to learning from time to time. Because if you don’t do that in house, the quality of your work might suffer.

Making Important Decisions

When it comes to in house marketers, they have a lot going for them. They’re right in the thick of things, from planning out strategies, nailing down messaging, and steering creative directions. Being so involved gives them a solid grasp of the company’s brand and who they’re trying to reach, which means more impactful campaigns.

But in house marketers have to own up to how their campaigns perform, embracing both the wins and the losses. They’ve got to be willing to try new things and learn from what works and what doesn’t. That means being ready to change up strategies based on what the data and customers feedback.

Agencies do their best work when they’ve got the leeway to manage campaigns and make strategic calls. Whether marketing agency vs in house, successful marketing is all about finding the right mix of freedom, responsibility, and trust.

Talking with Stakeholders

in house marketers interact closely with top management, product teams, and sales departments. This closeness helps them understand the company’s goals, obstacles, and competition better, resulting in successful marketing plans.

Talking directly to stakeholders makes communication and teamwork between different departments easier. But it’s important to realize that having more access to stakeholders means higher expectations. in house marketers need to give regular updates and reports on how campaigns are doing, and they may have to join meetings and projects that involve different parts of the company.

This calls for good people skills and the ability to build relationships with everyone in the organization. Because when marketing works closely with other teams like this, it’s not just about making ads better. It helps everyone in the company work together better toward the same goals.

Data Management Struggles

A big hurdle with bringing marketing in house is dealing with data collection and management. You’re gonna gather loads of data from all over the place whether it’s basic customer info or web analytics.

You gotta have a solid plan for managing all that data if you want your in house marketing to succeed. If you don’t have a strategy and tools to handle your data, it’s all gonna be worthless. Messy data is a pain to make sense of, and without those crucial insights, your campaigns might tank.

Knowing your customers and understanding your campaign performance is how you keep tabs on what works and what doesn’t. Without customer data, you might as well be throwing money away on campaigns that don’t bring in returns.

Keeping Pace with Industry Trends

The marketing scene is always shifting gears. Every single day, there are fresh trends popping up, technologies advancing, and algorithms getting tweaked. Stats show that this is perhaps one of the biggest hurdles marketers face when handling marketing in house.

SEO algorithms can either make you or break you. One day, your website’s sitting pretty at the top of the search results. But throw in a couple of algorithm updates, and bam! Suddenly, you find yourself buried on the second or third page.

Now, you might think keeping tabs on trends is no big deal. But truth be told, it’s a big deal. Thing is, if your in house squad already has some knowledge gaps or lacks the skills, they might not even know what to watch out for in terms of industry trends, let alone how to turn them into action.

Conclusion

When you’re thinking about in house vs agency, you want to weigh your options between expertise and flexibility vs control and a tighter alignment with your company’s goals. Building your own team can cost a lot and keeping up with industry trends takes some serious effort. So, it all boils down to what works best for your business. By considering factors like control, expertise, cost, and adaptability, you can make a smart move that sets your company up for success.

FAQs

1. What is the difference between in-house marketing and agency marketing?

In-house marketing means building your own internal team to handle marketing tasks for your business. Agency marketing means hiring an external company to manage services such as SEO, PPC, social media, content, branding, or advertising. In-house teams offer more control and brand knowledge, while agencies offer wider expertise, tools, and flexibility.

2. Is in-house marketing better than hiring an agency?

In-house marketing is better when a business needs daily control, fast internal communication, and deep brand understanding. An agency is better when a business needs specialist skills, quick execution, access to advanced tools, and support across multiple marketing channels. The better option depends on budget, goals, team capability, and how complex the marketing work is.

3. When should a business move marketing in-house?

A business should consider moving marketing in-house when it has a consistent marketing need, enough budget to hire skilled people, clear processes, and the ability to manage strategy, execution, reporting, and tools internally. Moving in-house also makes sense when brand knowledge, stakeholder access, and faster approvals are more important than external flexibility.

4. What are the main benefits of an in-house marketing team?

The main benefits of an in-house marketing team include better brand understanding, stronger internal communication, faster access to company information, more control over campaigns, and closer alignment with sales, product, and leadership teams. In-house teams can also respond quickly to internal priorities and long-term business goals.

5. What are the disadvantages of moving marketing in-house?

The disadvantages of moving marketing in-house include higher hiring costs, salary expenses, software costs, training needs, limited specialist expertise, and difficulty keeping up with industry changes. Businesses also need to manage performance, reporting, data, and campaign accountability without depending on external agency support.

6. Is hiring an agency more cost-effective than building an in-house team?

Hiring an agency can be more cost-effective when a business needs access to multiple specialists but does not want to hire a full team. Agencies often include strategists, designers, media buyers, SEO experts, copywriters, and reporting tools within one retainer. However, an agency may become expensive if the scope is unclear or if the business needs constant day-to-day support.

7. Can a business use both an agency and an in-house team?

Yes, many businesses use a hybrid model. In this setup, the in-house team handles brand knowledge, internal coordination, approvals, and daily communication, while the agency supports specialist work such as SEO, paid ads, creative production, analytics, or campaign strategy. A hybrid model can offer both control and external expertise.

8. How do you decide between agency marketing and in-house marketing?

To decide between agency and in-house marketing, compare your budget, required skills, campaign goals, internal capacity, timeline, tools, and reporting needs. If you need speed, specialist expertise, and flexibility, an agency may be a better choice. If you need full control, deep brand alignment, and constant internal collaboration, an in-house team may be more suitable.

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